Privacy Policy for SmartDeals

Last Updated: December 2025

Welcome to SmartDeals ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SmartDeals application.

1. Information We Collect

1.1 Information You Provide to Us

Email Address: When you create an account, we collect your email address. This is the only personally identifiable information we collect from you.
Password: For account security, you provide a password during registration. Your password is securely encrypted and stored by Supabase Authentication. We do not have access to your password in any readable form.
Product Tracking Data: We collect information about products you choose to track, including product names, categories, and your preferences.
User Preferences: We store your app settings, preferences, and subscription plan information (Free or Premium).
Feedback: If you provide feedback or contact us for support, we collect the information you provide in those communications.

1.2 Automatically Collected Information

Usage Data: We collect information about how you interact with the App, including which features you use, products you view, and actions you take.
Device Information: We may collect certain information about your mobile device, including device type, operating system version, and unique device identifiers.
Price History Data: The App tracks and stores price information for products you monitor to provide price history charts and alerts.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services, including price tracking and alerts
Send you price drop notifications for products you're tracking
Manage your account and process your subscription (if applicable)
Respond to your inquiries and provide customer support
Send you important updates about the App, including changes to our terms, conditions, and policies
Monitor and analyze usage patterns and trends to improve user experience
Detect, prevent, and address technical issues and security threats

3. Data Storage and Security

We use Supabase as our backend service provider to store and process your data. Your data is stored securely in databases hosted by Supabase, which implements industry-standard security measures including:

Encryption of data in transit and at rest
Regular security audits and monitoring
Access controls and authentication mechanisms

We implement additional security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Content and Services

4.1 Product Information and Content

SmartDeals displays product information, including product names, descriptions, images, and pricing data from third-party retailers (primarily Woolworths and Coles). This information is:

Publicly available pricing and product data collected for price comparison purposes
Displayed to help users make informed purchasing decisions
Used for informational and comparison purposes only
Not owned or created by SmartDeals

Product images are displayed as part of the price tracking and comparison service. All purchases are made directly through the respective retailer websites (Woolworths.com.au or Coles.com.au), not through SmartDeals. We display this information under the fair use and public information principles for price comparison services.

4.2 Third-Party Services

We use the following third-party services that may collect or process your information:

Supabase

We use Supabase for our backend infrastructure, including user authentication (which securely encrypts and stores your password), database storage, and push notifications. Supabase's privacy practices are governed by their privacy policy, which you can review at https://supabase.com/privacy.

Apple App Store

If you purchase a Premium subscription through the App Store, payment processing is handled by Apple. Apple's privacy practices are governed by their privacy policy, available at https://www.apple.com/privacy/.

Retailer Websites

When you tap on a product in the App, you may be redirected to the retailer's website (Woolworths or Coles) to view the product page or make a purchase. These retailers have their own privacy policies and terms of service that govern your use of their websites.

5. Push Notifications

With your permission, we may send you push notifications to alert you about price drops for products you're tracking. You can manage your notification preferences through your device settings or within the App.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can access and review your personal information through the App's settings
Update: You can update your account information at any time through the App
Delete: You can delete your account and associated data by contacting us or using the account deletion feature in the App
Opt-Out: You can opt out of push notifications through your device settings
Data Portability: You can request a copy of your data by contacting us

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@smartdeal.my

App: SmartDeals iOS Application

12. Consent

By using SmartDeals, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our App.